Support
Write to [email protected] or [email protected].
Connecting problems
The wrong Hypercritica account connected
A connection uses whichever account is signed in to Hypercritica in your browser. Disconnect it, sign in to the right account, and connect again.
I do not see my book
Check that you connected the account the book is in. Your assistant can list your books, or you can open your dashboard to see them.
The connection stopped working
A connection unused for 60 days expires. Connect again from your assistant.
I signed up during connecting and lost my place
Finish signing up, go back to your assistant, and connect again.
My assistant could not connect at all
Write to us with the name of your assistant and what it said, and we will look into it.
Disconnecting
Open Connected apps in your account and disconnect. Access stops at once. Your work stays in Hypercritica.
Deleting your data
To delete your account or ask about your data, write to either address above. The privacy policy says what we keep, and the terms cover the rest.